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A move-out clean has one job: to get a property to the standard someone else will inspect it against. That might be a landlord holding a deposit, a realtor with a showing booked, or a buyer doing a final walkthrough. Your own opinion of how clean it is does not enter into it.
This is what the job covers in an empty property, in what order, and which five items actually decide whether money is deducted.

An empty house is judged differently
People assume an empty property is easier to clean. It is the opposite. Furniture hides an enormous amount: the darker patch of floor where the sofa stood, the scuffs along a skirting board, the dust on top of a door frame, the marks behind a headboard. Take it all out and there is nowhere for any of it to hide — and the person inspecting the property has nothing else to look at.
The five things that cost people their deposit
Deposit deductions are remarkably predictable. In order: the oven, the inside of the refrigerator, the inside of kitchen cabinets and drawers, bathroom limescale, and window tracks. Every one of those is a job that takes real time, and every one is what people run out of on moving day after eight hours of carrying boxes.
What we cover
- Kitchen — inside and outside every cabinet and drawer, oven, refrigerator inside and behind, dishwasher, range hood, sink descaled
- Bathrooms — full descale of tub, shower, tile, glass and fixtures, toilet inside and out including the base, vanity inside and out, exhaust fans
- Throughout — all floors, skirtings, door frames and doors, light fixtures, switch plates, closets inside, window sills and tracks, interior glass
- Finishing — cobwebs, visible marks spot-cleaned from walls, all debris removed
Timing it right
The clean should happen after the property is completely empty and, ideally, the day before the inspection or handover. If the movers overrun, tell us — moving the appointment is far easier than cleaning around a stack of boxes, and cleaning a half-empty house means paying for a job that will have to be partly redone.
What we will not promise
No honest cleaner can guarantee you get your deposit back, because deposits also cover damage, unpaid rent and wear that has nothing to do with cleanliness. What a proper move-out clean does is make sure cleanliness is not the reason for a deduction. In our experience the clean routinely costs less than the deduction it prevents.
Frequently asked questions
When should the clean be booked?
After the property is completely empty, ideally the day before the inspection or handover. If the movers overrun, move the appointment rather than cleaning around boxes.
Do you guarantee the deposit back?
No honest cleaner can, because deposits also cover damage, unpaid rent and wear. What we can do is make sure cleanliness is not the reason for a deduction.
Is carpet cleaning included?
Carpets are vacuumed thoroughly as standard. Full carpet or rug cleaning is a separate service you can add when booking.
Do you work with landlords on turnovers?
Yes, regularly — both one-off properties and repeat turnovers. If you have several units, schedule them in one conversation rather than unit by unit.
More of our work
Photographs from real jobs across Lancaster County, with what the work actually involved. See all of our work.
Oven deep cleaningCarbonised spillage and a brown film on the door glass — and what a proper job removes.Read the walkthrough →
Tile and grout floorsWhy a tile floor looks grubby when the tiles are clean, and why mopping makes it worse.Read the walkthrough →
Tiled shower deep cleanSoap scum, grout and hard water on glass — three problems, three methods.Read the walkthrough →
Bathroom vanity detailThe four places residue hides on a vanity, and the product that etches stone.Read the walkthrough →
Kitchen sink and tapsStainless has a grain. Work across it once and the scratches never come out.Read the walkthrough →
Bathroom sanitisingA clean bowl is not a clean toilet. Where the smell actually lives.Read the walkthrough →Related
Want this job done at your place?
Tanya answers every enquiry personally, usually the same day. Fixed quotes, agreed before any work starts.
